Privacy policy

We respect data privacy rights and are committed to protecting the personal information collected on this Website. This privacy policy (“Privacy Policy”) sets forth how we collect, use and protect the personal information collected on this Website.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING “I AGREE” OR BY CONTINUING TO USE THE WEBSITE, PROVIDING US PERSONAL INFORMATION, YOU CONSENT TO OUR USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY WITHDRAW YOUR CONSENT OR ALTERNATIVELY CHOOSE NOT TO PROVIDE YOUR PERSONAL INFORMATION ON THE WEBSITE. SUCH AN INTIMATION TO WITHDRAW YOUR CONSENT CAN BE PROVIDED BY EMAIL TO COMMUNICATION DETAILS MENTIONED BELOW.

IF YOU ARE ACCESSING THE WEBSITE ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND, IN SUCH AN EVENT YOUR USE OF THE WEBSITE SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE ANY PERSONAL INFORMATION OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, THEN YOU SHOULD REFRAIN FROM USING THE WEBSITE.

What data do we collect?

You are required to provide us with personal information such as your first name, last name, e-mail address, phone number, address, location information, company’s name (any other information as applicable). For the sake of brevity, the aforementioned information shall be referred to as “Personal Information”.

We collect Personal Information through our ‘Connect with us’, ‘Farm Visits’, ‘Shop Retail/Franchisee form’ or through other pages when you engage with us. 

We also collect personal information to facilitate the sale of products on our e-commerce shop through our Website.

Payment Information- You may elect to pay through our Website, we may collect certain information such as name and email address to process your request. You will be required to provide certain payment information directly to our payment processing partners, including but not limited to your name, credit/debit card information. We do not access, store or collect your credit/debit card information.

Website and Social media accounts- We may also collect, store and use your Personal Information when you (1) access our social networking handles operated by us on Facebook, Twitter, and/or LinkedIn (2) share our blogs through Facebook, Twitter, and/or Linkedin and (3) comment/ provide feedback/testimonials on such social networking handles.  

Accuracy of information- Please make sure that any Personal Information you share with us is accurate and up-to-date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.

Cookies and Tracking Technologies

We may also automatically collect certain information through cookies to improve our Website and Offerings, such as the pattern of your use of the Website, our Offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date and time when you access or use the website. Cookies are small, encrypted files, that the Website transfers to the device through which you access our Website. 

Cookies: We use cookies and similar tracking technologies to track website traffic patterns and hold certain registration information. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyze our service. If you wish to not have the information these technologies collect to be used for the purpose of serving you targeted ads, the Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to disable cookies altogether etc. 

Types of Cookies used: We use the following types of Cookies 

Strictly necessary cookies
Analytical/performance cookies.
Targeting cookies.

We use cookies to: 

improve the User experience on the Platform
understand the usage based on the geographical area
understand the usage based on the demographics
understand and get usage patterns of the users

The cookies will collect the following information:

Clicks and scroll on the Platform;
Visitor’s operating system, browser information, CPU, GPU; and
Information of service provider.
Will disabling the cookies allow Users to use the Platform? 
We will not restrict the usage of the Website if the cookies are disabled.

What do we do with your data?

We use the Personal Information for the following purposes:

1. To inform you about our Offerings and to respond to your requests;
2. To complete the registration formalities and to create an account on the e-commerce shop;
3. Processing the orders/requests and provision of services, including for delivering orders;  
4. Completing transactions with effectively and billing for the products/services provided;
5. To improve the Offerings;
6. To maintain and manage our Website;
7.  To manage our relationship with you;
8. Sending promotional e-mails/communications;
9. Dealing with requests, enquiries, complaints or disputes and other customer care related activities,
10. To use for marketing and decision making
11. For internal record keeping; and to comply with our legal or statutory obligations.